Privacy & Legal

Privacy Policy

Last updated: January 2026

PureSteel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you make a purchase, we collect:

• Name and email address
• Shipping address
• Phone number
• Order history and preferences

Payment Information: All payment processing is handled securely by Stripe. We never store your credit card information on our servers.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Improve our products and services

Data Security

We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS technology. Your data is stored in secure, encrypted databases.

Third-Party Services

We use the following third-party services:

• Stripe - Payment processing
• Amazon Web Services - Hosting and email services

These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Terms of Service

By using our website and purchasing our products, you agree to the following terms:

• You must be 18 years or older to make a purchase
• All prices are in USD unless otherwise stated
• Products are subject to availability
• We reserve the right to modify prices without notice

Return Policy

We offer a 30-day money-back guarantee on all PureSteel Coffee Makers. To initiate a return, please visit our Support page or email us at orders@puresteel.io.

• Items must be in original condition
• Customer is responsible for return shipping costs
• Refunds are processed within 5-7 business days

Contact Us

For questions about this policy or your data, contact us at:
orders@puresteel.io